MISK — Shipping & Return Policy
Shipping
We ship all over Egypt.
Delivery time: 3 to 7 working days from the day you order.
Payment: Cash on Delivery or InstaPay.
Returns & Refunds
Because our candles come in glass jars, we're not able to accept returns or refunds. Glass can break easily in transit, so once your order has shipped, the sale is final.
If something goes wrong with your delivery — your candle arrives broken, damaged, or there's a shipping problem — reach out to us within 48 hours of receiving your order, and we'll send you a replacement.
To help us process this quickly, please include:
- Your order number
- A photo of the damaged item and packaging